Personal Data

  1. Who collects your personal data?

Your personal data collected as part of our activity is processed by: Homéoderma France Head office: 30/32 boulevard de Sébastopol, 75 004 Paris, France RCS PARIS 900 314 097

  1. When do we collect your data?

We collect personal data directly from you in particular when: - You browse our Site or use our Services on our Site, - You create an account on our Site, - You connect to your account on our Site, - You use your account on our Site, - You subscribe to our newsletter, - You place and pay for an order on our Site, - You write a customer review, a comment on our social networks, on our Site or on the site of our Verified Reviews partner , - You contact us through different channels including contact forms, by post or by telephone. We only collect your personal data when strictly necessary and legal. We undertake to collect only the minimum amount of personal information necessary for the purposes covered by this Policy. In the event that we need to use your personal data for purposes not covered by this Policy, you will be asked for additional consent. Such consent is not mandatory but will sometimes be necessary so that we may be able to respond to your needs/requests. Please note, however, that your consent will not be necessary if our processing of your personal data is justified by a legitimate reason, provided that such use does not have a detrimental effect on your own rights and interests.

  1. How do we collect your data?

We may collect personal information about you from different sources, including: - Personal data collected directly, which you voluntarily communicate to us in particular via collection forms. (for example: name, first name, contact details, etc.); - Personal data collected indirectly, automatically or with your express consent when using our Site;

  1. For what purposes do we collect your data?

The processing that we implement meets an explicit, legitimate and specific purpose. Any processing of your personal data for a purpose other than those set out below will require your consent if it is not justified by a legitimate interest. For our part, the processing of your personal data allows us to provide you with the services of the Site, to ensure their improvement and the maintenance of a secure environment and in particular to: - Manage the operation and optimization of our Site and our services and products; - Help accelerate your future activities and experiences on our Site; - Evaluate the use of our Site, our products and services and analyze the effectiveness of our products, communication campaigns and promotions; - Know yourself better in order to anticipate and best meet your expectations; - Personalize your experience on our Site and other platforms and anonymously and globally evaluate the activity on our Site and other platforms (we take into account in particular the time at which you visited it, if you have already visited it and which site referred you to it); - Make our Site easier to use and better adapt our Site, our products and services to your interests and needs; - Carry out operations relating to our commercial relationship (orders, payment, deliveries, invoices, accounting, satisfaction survey, consumer services, etc.); - Manage our customer relations via our CRM, in order to get to know you better, contact you regarding products that may interest you (launch of new products, promotional offers, promotional events. - Advise you, provide products or services that you request from us and answer your questions; - Provide customer service accessible by telephone, by messaging; - Carry out the verification, identification and authentication of the personal data that you have transmitted to us - Prevent and detect fraud, malware ( malicious software) and manage security incidents; - Manage possible disputes. We strive to minimize the data collected, keep it accurate and up to date by facilitating the rights of those concerned.

  1. How do we protect your data?

In our capacity as data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software and physical measures and require our partners to do the same. Access to your personal data is limited to prevent unauthorized access, modification, interference, loss and/or misuse. However, despite our efforts, we cannot guarantee the complete security of the transmission or storage of your personal data over the Internet as the Internet is not a sufficiently safe and secure environment.

  1. How to exercise your rights?

In accordance with the Data Protection Act of January 6, 1978 as amended, and the General Data Protection Regulation n°2016/679 dated April 27, 2016, you have: - A right of access to your data personal, - A right to rectify your personal data, - A right to object to the processing of your personal data for legitimate reasons, - A right to erasure of your personal data subject to reasons legitimate, - A right to portability of your personal data from May 25, 2018, To exercise these rights, simply make a written request via the contact form. A response will be sent to you within one (1) month from the date of receipt of your request.

  1. How to unsubscribe from our newsletter lists?

Unsubscribing from our newsletter lists is accessible via the unsubscribe link at the bottom of all our newsletters.